Privacy policy

This Privacy Policy describes how we collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party providers)

b. Non-Personal Information

  • Browser type and device information
  • IP address
  • Pages visited and time spent on the website
  • Referral sources

c. Transaction Information

  • Order details
  • Purchase history
  • Payment status

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you (order updates, support, etc.)
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Prevent fraudulent transactions and ensure security
  • Send promotional emails or offers (only if you opt-in)

3. Cookies

We use cookies and similar tracking technologies to:

  • Enhance your browsing experience
  • Remember your preferences
  • Analyze website traffic and performance

You can choose to disable cookies through your browser settings, but this may affect website functionality.

4. Third-Party Services

We may share your information with trusted third-party service providers, including:

  • Payment gateways
  • Shipping and logistics partners
  • Marketing and analytics tools (e.g., Google Analytics)

These third parties are only given access to the information necessary to perform their services and are obligated to protect your data.

We are not responsible for the privacy practices of third-party websites or services.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, tax, or regulatory requirements

7. Customer Rights

As a user, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data (subject to legal obligations)
  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at pextera.in@gmail.com

8. Children’s Privacy

Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time.
Changes will be effective immediately upon posting on the website.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

pextera.in
📧 Email: pextera.in@gmail.com
đź“Ť Address: mumbai india

This Privacy Policy is designed to keep your store transparent, trustworthy, and aligned with standard data protection practices in India.