Shipping policy

 

At pextera.in , we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for complete details.

1. Shipping Methods

We offer the following shipping options:

  • Standard Shipping
  • Express Shipping (if available at checkout)

Shipping methods may vary depending on your location and product availability.

2. Order Processing Time

  • All orders are processed within 1-3 business days
  • Orders are processed on business days only (excluding weekends and public holidays)
  • Once your order is processed, it will be shipped promptly

3. Delivery Timeframes

Estimated delivery times are as follows:

  • Standard Shipping 3-7 business days
  • Express Shipping: 1-3 business days

Delivery timelines may vary depending on your location, courier service, and external factors.

4. Shipping Costs

  • Shipping charges are calculated at checkout based on your location and selected shipping method
  • Standard Shipping as per products
  • Free shipping may be available on selected orders or promotions

All shipping fees (if applicable) will be clearly displayed before completing your purchase.

5. Tracking Information

  • Once your order is shipped, you will receive a confirmation email/SMS with tracking details
  • You can track your order using the provided tracking link
  • Tracking updates may take up to 24–48 hours to reflect after dispatch

6. Delivery Issues & Delays

While we strive to deliver your order within the estimated timeframe, delays may occur due to:

  • High order volumes
  • Weather conditions
  • Courier or logistics issues
  • Incorrect or incomplete shipping address

In such cases, we appreciate your patience. For assistance, please contact us at pextera.in@gmail.com

7. Failed Delivery Attempts

  • If a delivery attempt fails due to incorrect address or unavailability, the courier may reattempt delivery
  • If the order is returned to us, additional shipping charges may apply for re-dispatch

8. International Shipping (If Applicable)

  • We may offer international shipping to selected countries
  • Delivery timelines for international orders 7*21 business days
  • Customers are responsible for any customs duties, taxes, or import charges applicable in their country
  • We are not responsible for delays caused by customs clearance

9. Contact Us

If you have any questions regarding shipping, feel free to contact us:
📧 pextera.in@gmail.com

We aim to provide a smooth and reliable delivery experience so you can shop with confidence at pextera.in